Privacy policy

Access to and Control Over Information

You may opt out of any future contacts from DRLC at any time by contacting us via the email address or phone number provided at the bottom of each website page.  In addition, you may contact DRLC to:

• See what data we have about you, if any,
• Change/correct any data we have about you,
• Have us delete any data we have about you, or
• Express any concern you have about our use of your data.

Security

DRLC takes precautions to protect your information.  When you submit sensitive information via the website, it is protected both online and offline. Wherever DRLC collects sensitive information (such as credit card or client intake data), that information is encrypted and transmitted to DRLC in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser or by looking for “https” at the beginning of the address of the web page.  While DRLC uses encryption to protect sensitive information transmitted online, it also protects your information offline. Only employees who need the information to perform a specific job (for example, client service) are granted access to personally identifiable information. The computers/servers in which DRLC stores personally identifiable information are kept in a secure environment.

Registration

In order to access certain information or services, a user may be required to fill out a registration, intake or other form.  During this process, a user is required to provide certain information (such as name and email address), which is used to contact you about DRLC products/services in which you have expressed interest.  At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Links

DRLC websites contain links to other sites.  Please be aware that DRLC is not responsible for the content or privacy practices of such other sites.  DRLC encourages its website users to be aware when they leave DRLC sites and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our site requests information via surveys.  Participation is completely voluntary and you may choose whether or not to participate and therefore disclose this information.  Information requested may include contact and demographic information (such as zip code, age level).  Survey information will be used for purposes of monitoring and/or improving the use and satisfaction of DRLC sites.